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Frequently Asked Questions


Are your courses accredited?

Are your courses a diploma or NVQ?

Will I be insured?

Will I receive any CPD points?

How do I book a course?

Can I pay a deposit?

What if I cancel my course, will I get a refund?

How many students are there in a class?

Yes, all of our courses are recognised and insured by industry experts such as the Guild of Professional Beauty Therapists, ABT & CPD.

Upon completion of our courses, you will be awarded with a BTBA Diploma Certificate which is fully accredited and insurable. However, we do have plans to also provide Ofqual certificates in 2023.

After receiving your certificate, we will explain which organisation your course is accredited by and provide you with details allowing you to gain insurance.

Yes – our courses embrace the principles of Continuing Professional Development (CPD) and therefore upon completion each course will give you points (which some roles are require you to have). Please see each course for more details.

The best method is to simply checkout online. Alternatively you can call us on 0115 972 8750 or contact us via Facebook or e-mail.

All of our courses require full payment. You can also apply for finance via Klarna and Clearpay or you can setup a payment plan with us directly. Please see our payments page for more information.

Please read our full terms and conditions for further information prior to booking your course.

Classes typically include up to 3 students but occasionally 4. We do however offer one-on-one training subject to availability.

On the day...

Where does training take place?

Will I need to bring a model?

Will I need to bring anything?

Is there any parking?

Will I be required to do any home study?

We are currently situated in Long Eaton, around 20-30 minutes to Nottingham & Derby City Centre.

Yes. You should arrange a model for yourself after booking. If you cannot bring one please notify us at least 48 hours prior to your course so we can attempt to locate one. However, we also cannot guarantee that we will find you a model and ultimately it is your responsibility not ours. Should neither of us be able to provide a model we can move you to another date but you may be subject to an administration fee of £25.

No, everything will be provided. However some students bring additional note books, pens & highlighters to assist learning.

Parking is available on nearby side roads such as Gibb Street, Chapel Street or Bonsall Street for free. There is also a pay & display car park behind the building in Armstrong Mills carpark for £2 all day. We can send you a map after you book on a course if required.

No, all of our courses teach both the theory and practical sides onsite. You will however be given a course manual booklet in which you can take home and re-cap on what you learnt.


When will I get my certificate?

Do you sell training kits?

Students must meet the standards required before certificates can be issued. If standards are not met you may have to return for further practical work. Should you pass your course normally we can issue the certificate on the same day but occasionally these do take up to 7 days.

Only for some courses. The option will be available to purchase on the course page.